Request from the user to access a service of the institution.
Expression of the user to the institution to make known the dissatisfaction of a service provided.
Expression of the user to present inconformity due to the violation of rights.
Proposal made by a user in a respectful manner for the improvement and strengthening of the services provided by the entity.
Expose possible suspicious acts or acts of corruption that are taking place within the entity.
To express to the entity the satisfaction experienced on the occasion of a favorable event.